E-services

SubjectE-services
Semester3rd semester (autumn)
TypeElective
ECTS6 ECTS
Study programme:Business studies
Primary language:Slovene
Introduction
The course will be conducted in the Slovene language and is a required course in accordance with an officially approved curriculum in the master program Business Studies.
 
Prerequisites for inclusion in the course work
Students must have sufficient knowledge of the Slovenian language to communicate with lecturers and students to be able to follow the lecture and to understand the study materials. Optionally course can be taught in English.
 
Objectives
  • To gain advanced knowledge about the functioning and legitimacy of the Internet for business;
  • Gain advanced knowledge of e-commerce, its planning, deployment, application and development.
  • Design, create and present a prototype solution (e-service) in the field of e-business to potential investors.
Competences
  • Ability to use information technology for the introduction and use of e-commerce;
  • Ability to recognize, respond and plan the development of e-commerce in a business environment;
  • Organizational and communication skills in the field of e-business in the business environment;
  • Communication skills with experts and other stakeholders of e-commerce;
  • Ability to detect the development of e-commerce technology and services.
  • Ability to understand relationships between individuals in the deployment and development of e-services;
  • Ability to anticipate, detect and solve problems and challenges in relation to security, social and legal aspects of the deployment and development of e-services.
Learning outcomes
After passing the exam, the student will be able to:
  • able to understand the structure and importance of e-commerce and e-services;
  • qualified to communicate with e-commerce professionals;
  • able to plan and actively participate in e-services implementation projects;
  • capable of designing, creating, managing a selected prototype solution (e-service);
  • able to present the selected prototype solution (e-service) to future investors;
  • able to recognize the importance of deployment and development of e-services to enhance the organization's competitiveness;
  • able to recognize the importance of introducing and developing e-services for individuals;
  • able to identify and solve problems in the design, implementation and management of a prototype solution (e-services).
Contents of the course
  • Basic concepts and the foundation of e-commerce and e-services;
  • Types, forms, models and use of e-services;
  • Overview of e-services in selected areas;
  • Influence of information infrastructure and technology and its development on the development of e-services;
  • Introduction, development policies and management of e-services;
  • Impact of e-services on organizations and ensuring competitiveness (aspect of an organization, country, cross-border e-region);
  • The impact of e-services on the individual's life (e-inclusion, e-cooperation, e-democracy);
  • Selected e-service development environments;
  • Security, social and legal aspects of the deployment and management of e-services.
Forms and methods of work
  • Front lecture;
  • Discussion;
  • Presentation of seminar work;
  • Presentation of guests from practice;
  • Other work (study visit, consultations related to preparation of seminar work).
Evaluation system and criteria
  • Knowledge testing consists of: seminar work (40%), evaluation of the coursework (20%) and written examination (40%);
  • Regardless of the calculation considering the individual shares, the overall positive assessment must first be a positive evaluation of the final examination.
Compulsory literature
  • Turban et al (2015): Electronic Commerce: A Managerial and Social Networks Perspective - Eighth Edition (selected chapters)
  • Selected papers and articles
  • Use of websites
  • Transparency from lectures
Recommended additional literature
  • Turban et al (2016): Social Commerce: Marketing, Technology and Management (selected topics)
Office hours
  • Before and after lectures
  • Individually scheduled

Lecturer:

Lesjak, Benjamin
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